Support

Support

This is the newly relaunched support area for SSNAP. We hope you like it!

Here you will find FAQ's, help notes and a wide range of resources. If you have any feedback or suggestions please contact ssnap@rcplondon.ac.uk 

Please use the menu to the left to navigate. 

SSNAP User zone

The SSNAP 'user zone' is a new area where teams can share case studies and best practice examples of how they are using data for quality improvement. There is also a space to share innovative templates to assist with efficient data collection. The team will award prizes periodically for excellent examples so if you are using your data to make positive changes to your service then please do let the know and we will be very happy to show off your good work to all the other SSNAPers!

Can't find what you are looking for?

The vast majority of material and support in this section relates to the continuous clinical audit. If you are looking for support relating to the SSNAP Organisational Audits please use the main menu at the top of this page to navigate to the relevant audit landing page. 

Still can't find what you are looking for? Please contact the SSNAP who will be happy to assist!

 


Please select ‘New SSNAP users’ from the left hand menu to access support and resources to help you get started on SSNAP.
 
If you already have a SSNAP account then please log-in to access the full range of support and resources including; audit FAQs, help notes, user guides and DIY analysis tools. If you have any queries the SSNAP helpdesk will be happy to assist.
 
Email: ssnap@rcplondon.ac.uk
Telephone: 020 3075 1318 or 020 3075 1383
 
Ready? Steady? SSNAP!