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BackupV1 > RCP Case Studies and Top Tips, 2016-18 > Top Tips > Yeovil District Hospital: Motivate your team to do better every time by celebrating “Star Cases”

Every month the SSNAP data clerk at Yeovil District Hospital chooses a “Star Case” to celebrate the positive effect that improved cross departmental working is having on stroke patient care. This star case is circulated to the Emergency Department (ED), radiology, ward clerks, ward team and all other departments involved in treating the patient. By crediting all individuals involved in the stroke care pathway, this practice promotes good sharing of tasks and encourages team learning.

The hospital staff have reported that they really appreciate this encouraging feedback. The short turnaround times means staff are able to recall the patient in question. A ‘Star’ patient poster is also created and placed in the staff areas so staff of all grades are able to identify best practice and celebrate success as a team.

Top tips submitted by Caroline Smith, stroke nurse consultant at Yeovil District Hospital NHS Foundation Trust

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